How we work
From first message to a system that's yours.
A clear path from inquiry to handoff — you always know the next step, what you get, and what stays under your control.
The process
One connected flow. Every stage has a clear outcome, and nothing binding happens without your agreement.
- InquiryYou send a short brief or an instant estimate — no contact details needed to get the numbers.
- Fit reviewA short call to check the problem is one we're right for. No free system design at this stage.
- DiscoveryWe map the scope, constraints and success criteria. For complex work this is a paid step, credited into the build.
- Proposal & agreementA fixed scope, price and milestones — written down. Anything outside it is a separate change request.
- BuildProduction code, staged previews you can watch, and an agreed number of revisions.
- AcceptanceYou review the result against the criteria we agreed and accept it.
- HandoffAccounts, code, database and documentation. Ownership of the bespoke work transfers on full payment.
- Warranty & supportA warranty window for fixes, and optional ongoing care — separate and written into the scope.
Who owns what
Our default is Hybrid: you control everything your business runs on; our reusable toolkit stays ours. This is set out in the agreement before work starts.
| What | Owner |
|---|---|
| Your brand, domain, DNS, content and customer data | You |
| Production accounts — hosting, database, email, analytics | You (we join as a collaborator) |
| The bespoke code, design and files in your scope | Transferred or licensed to you on full payment |
| Our reusable toolkit, templates and methods | Stay ours; you get a license to what's built into your system |
| Open-source, fonts, stock and third-party services | Their own license terms |
Under Ukrainian law the rights to commissioned work pass to the client by default, so what stays ours is reserved explicitly in the agreement — that's how we keep giving you a full deliverable without handing over the whole toolkit.
How we transfer access
Production accounts are created in your name from the start. We join as a collaborator with the least access we need — so there's no risky handover at the end, because it was always yours.
Passwords, keys and secrets are never sent over chat, email or a document. They live in your own account or vault and are rotated at handoff.
At handoff you get a tagged release, the database schema and a backup, a deploy runbook, an inventory of settings without secret values, a license list, a short training session and a list of known limits.
Then you decide: run it yourself, or keep us on for care. Either way, our extra access is removed or reduced.
How you pay
Prices are quoted in US dollars as an anchor; for Ukrainian clients the invoice is issued and paid in hryvnia at a fixed rate. Milestones — a deposit to start, the balance before final handoff — are written into the agreement.
- Monobank (plata by mono)Pay a secure invoice link by card from any bank, in Ukraine or abroad.
- Apple Pay / Google PayOn the same payment page — no card details to type.
- Покупка ЧастинамиFor larger projects, split the payment across several months (for Monobank clients).
- International invoiceFor clients abroad — a bilingual invoice paid by card or bank transfer.
Third-party services — hosting, domain, email, AI usage — are paid from your own accounts or billed transparently with a cap, never open-ended on our card.
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